Exhibitor Manual

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Setup requirements

Updated on 7 February 2025

The exhibition set up is to take place strictly during the allocated times. Unpacking within the exhibition area must take place in your stand area and not in the aisle ways or at another exhibitor’s stand. Aisles must be kept clear at all times and fire exits must not be utilised under any circumstances for storage.

Safety requirements #

IMPORTANT: Exhibitors and contractors will not be allowed entry to the area during bump in/out unless a safety vest is worn.

  • All organisers, contractors, exhibitors and their staff must wear safety vests during the set up and dismantle of the exhibition.
  • Safety vests are available from vending machines located in the level 2 foyer and are required during the bump in and bump out.
  • Closed toed shoes must also be worn during set up and dismantle
  • No children under the age of 16 are allowed during bump in and bump out.
  • No alcohol can be consumed during bump in or bump out. Alcohol service must stop at least 30 minutes prior to bump out.

Please refer to the ICC Event Safety Guidelines for further information on what is expected from exhibitors and contractors during bump in and bump out.

WHS Induction: All contractors, sub-contractors associated staff need to complete an induction prior to the event move in. The induction process is very much focused on gathering information from anyone that is working during move in and may be involved in high risk activities/environments i.e. they are part of the build process (High Risk Workers) accessing loading dock and overall construction of the stand. Induction information is to be requested from inductions@iccsydney.com

For your team members that will be working during the show days or are not operationally focused i.e. are only dressing of finishing the stand won’t be required to complete the WHS Induction, please distribute the ICC Sydney safety & security video so that they are aware of the buildings emergency procedures prior to the event.

Flooring #

When moving and positioning heavy items within the venue, it is important to consider the floor loading of the area and the path available to that area.

The Exhibition Halls have a floor loading capacity of 20kpa.

Factors to be considered by any person working in any area of ICC Sydney include:

  • weight of the item
  • dimensions of the item
  • how it will be transported within the Centre
  • weight of any handling device (e.g. forklift)

If unsure about floor loading capacity for the intended use, make sure to consult ICC Sydney in advance.

Testing and tagging #

All portable electrical equipment, appliances and leads used on the ICC site must be tested and tagged in accordance with Australian Standard and Workplace Health & Safety Legislation. Any electrical equipment found not tested will have to cease immediately.

For safety reasons, double adaptors are not to be used in the centre. It is the exhibitor’s responsibility to ensure that all loose cables are secured to avoid tripping hazards and are in accordance with Australian Standard.

Security #

While every reasonable precaution is taken, the organisers and the venue accept no responsibility for any loss or damage that may occur to persons or property at the exhibition resulting from any cause whatsoever.

If you require additional security or a physical presence in the exhibition area independent security staff dedicated to duty in your stand area can be engaged at the exhibitor’s cost. Please review prices in the event services information sheet.

Exhibitors must make provisions for the safeguarding of their goods, materials, equipment and displays at all times. Please be security conscious. Do not leave wallets, laptops, mobile telephones, or any easily portable items unattended, at any time, in your stand. Exhibitors are strongly advised to remove any valuable material or equipment from their booths overnight. The protection of your property is your responsibility.

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Welcome to the IAC 2025 Exhibition Manual

This manual contains important information from the conference organizers and exhibition service providers.

It has been designed to answer your pre-event and onsite enquiries, provide documentation to claim your exhibitor entitlements before the event and assist you in your role as an exhibitor.

It is your responsibility to share this exhibitor manual with any contractors or stand builders to ensure they comply with the necessary requirements.