Exhibitor Manual

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Delivery collection

Updated on 12 February 2025

At the conclusion of the exhibition, it is the responsibility of the exhibitor to label and arrange freight for all left over items.

  • Completed consignment notes must be affixed to materials (the venue does not provide consignment notes).
  • Courier companies will not collect goods unless there is a completed and signed consignment note.
  • Allow sufficient time for the goods to be moved from the booth to the loading dock—all boxes must be clearly labelled with your organisation name, contact details, and number of boxes (e.g. Box 1 of 5).
  • Ensure your courier has all the relevant details with regards to the items to be collected, for instance, name of congress and number of boxes and your contact details.
  • Courier companies must be instructed to pick up freight on 4 October 2025 no later than 1600. Any items left after this time will be discarded by the venue.
  • You/your transport provider will need to book Delivery collection times using the GEL Events Loading Dock Portal. It is a requirement that all collection from ICC have a vehicle time slot booking in advance of arrival. Vehicles may not be accepted into the docks if no booking is made. ICC Sydney loading docks are accessible via Darling Drive and controlled by a manned checkpoint.

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Welcome to the IAC 2025 Exhibition Manual

This manual contains important information from the conference organizers and exhibition service providers.

It has been designed to answer your pre-event and onsite enquiries, provide documentation to claim your exhibitor entitlements before the event and assist you in your role as an exhibitor.

It is your responsibility to share this exhibitor manual with any contractors or stand builders to ensure they comply with the necessary requirements.